A summary of the improvements, fixes, and small changes shipped this month.

Highlights

  • Reporting: Added daily order and ticket summary exports to XTruInsight.
  • Refund flow: Faster, clearer refund processing with better staff feedback.
  • Memberships: Improved household member editing and invite flows.
  • Pass: Stability fixes for Google Wallet pass generation under heavy load.

Why these updates matter

This release focuses on the operational details teams notice during busy weeks: clearer reporting, smoother staff workflows, and fewer support moments around membership and pass fulfillment.

For visitor-serving nonprofits, small workflow improvements can make a meaningful difference. A faster refund path helps staff resolve guest issues with less back-and-forth. Better household member editing helps membership teams keep records clean. More reliable pass generation reduces friction when members expect their digital cards to work immediately.

Improvements

  • Cleaner mobile checkout layout for very small viewports.
  • More descriptive error messages on payment failure.
  • Faster admin search across orders and members.
  • Clearer status indicators on the staff dashboard.

Admin and reporting updates

The daily order and ticket summary exports are designed to make reconciliation and leadership reporting easier. Teams can use them to review sales patterns, attendance totals, and operational activity without building a custom report from scratch.

Admin search improvements also make it easier to find the right order, guest, or member record when staff are handling an active support question.

Fixes

  • Resolved an issue where some renewal confirmations were delayed.
  • Fixed a minor display bug in the order detail view for large group orders.
  • Corrected timezone handling for events scheduled across DST transitions.

Membership and pass stability

This release includes stability fixes for Google Wallet pass generation under heavier load. That matters most during renewal periods, member events, and launch windows when many members may be installing or updating passes at the same time.

What’s next

We’re focused on continued reporting depth in XTruInsight and additional access-control flexibility in XTruLink. Watch for those changes in May.

Have feedback or a feature request? Let us know.

Want to see how the latest XTru updates could support your team’s admissions, membership, or reporting workflows? Book a demo and we’ll walk through the pieces most relevant to your organization.