What XTru does

From checkout to check-in to reporting, it all runs on XTru.

From the first time a family visits your site to the analytics you review on Monday morning, XTru runs the full lifecycle of a visitor relationship — admission, membership, donations, fundraising, engagement, and reporting — on a single platform.

It is not a generic ticketing platform with nonprofit features bolted on. Household memberships, donation-aware checkout, comp tickets, group sales, and CRM-friendly data flows are first-class capabilities, because that is what nonprofit attractions actually need.

Family interacting with an exhibit at an attraction
XTru Operations
Today’s admissions 1,284
Active memberships 8,406
Spring Gala campaign $42,800
Synced to Altru · last 5 minutes ago
Capabilities

Everything a nonprofit attraction needs from one platform.

Six core capabilities, all on XTru — purpose-built for nonprofit attractions and operated by a team that has spent 15+ years in the work.

Ticketing & Commerce

Admissions, timed entry, events, programs, camps, add-ons, and bundles. Capacity rules, member previews, and group sales are first-class workflows, not edge cases.

Memberships & Digital Passes

Sell, renew, and fulfill household-aware memberships with digital cards and Apple/Google Wallet support. Members install once and use for years.

Donations & Fundraising

Donation forms, campaign pages, Text 2 Raise, Tap 2 Raise, recurring gifts, and round-up prompts — raised on the same platform that handles ticketing.

Onsite Operations

Kiosks, mobile POS, scanning, member recognition, and staff tools that hold up on peak admission days, gala nights, and camp registration mornings.

Engagement & Follow-Up

Post-visit surveys, supporter messaging, and follow-up campaigns that turn a one-time visit into the next membership, donation, or program signup.

Insights & CRM Sync

Dashboards, AI-assisted reporting, and clean data pushed to Altru, Raiser’s Edge NXT, and the rest of your stack — no nightly exports required.

Why XTru

The nonprofit-first difference.

What it actually means when a platform is built for nonprofit attractions instead of retrofitted for them.

  • Built for nonprofits, not retrofitted

    XTru started in the nonprofit world and grew up there. Household memberships, donation-aware checkout, and mission-aligned reporting are first-class — not bolt-ons.

  • Modular, but not piecemeal

    Adopt XTruTicketing today, add XTruPass and XTruEngage when you are ready, and feed everything through XTruInsight. Grow as your operations evolve.

  • Plays well with your CRM

    XTru is the system of action for guest commerce, membership, and fundraising. Altru, Raiser’s Edge NXT, and other CRMs stay the system of record — with cleaner data than you have today.

  • Operated by SwipeTrack

    Backed by 15+ years serving zoos, museums, aquariums, gardens, and cultural organizations. Organizations stay for years because we keep showing up.

Operations team reviewing platform data
A day in the life

How XTru shows up in a single guest journey.

One household. One Saturday. Six touchpoints — all on XTru.

  1. 01

    Online ticket sale

    A family books timed-entry tickets, adds a member-discounted add-on, and rounds up at checkout for a donation.

  2. 02

    Membership upsell

    On the confirmation page, the family is offered a household membership at the value of two more visits.

  3. 03

    Wallet pass install

    After joining, the family installs digital member cards in Apple Wallet — no plastic mailed, no card to lose.

  4. 04

    Gate scan

    Saturday morning, staff scan the wallet pass with a handheld; member benefits and household are validated instantly.

  5. 05

    Campaign follow-up

    A next-day message invites the family to support a habitat campaign, share feedback, or come back for a member event.

  6. 06

    Renewal & supporter signal

    Eleven months later, an automated renewal flow goes out — and the household is tagged for appropriate supporter follow-up.

Products

Five products. One platform. Adopt at your pace.

Use them together as an integrated platform, or pick the pieces that fit how your organization operates today.

XTruTicketing

Admissions, ecommerce, events, programs, and memberships for modern nonprofit attractions.

Sell general admission, timed entry, camps, classes, events, memberships, add-ons, and donation-aware checkout through guest-friendly purchase flows built for visitor-serving nonprofits.

  • General admission sales
  • Timed entry
  • Event ticketing
  • Camp and program registration
  • Membership sales and renewals

XTruPass

Digital membership cards and wallet passes made simple.

Make member access easier with digital cards, Apple and Google Wallet passes, household membership support, automated updates, member portal access, and staff validation tools.

  • Digital membership cards
  • Apple Wallet support
  • Google Wallet support
  • Household membership support
  • Member portal access

XTruEngage

Fundraising and engagement tools for every step after "buy now."

Donation forms, campaign pages, Text 2 Raise, Tap 2 Raise, post-visit surveys, and follow-up campaigns — all running on the same platform as your ticketing, memberships, and onsite tools.

  • Donation forms
  • Campaign pages
  • Text 2 Raise
  • Tap 2 Raise
  • Recurring gifts

XTruInsight

Smarter reporting and data insights for visitor-serving organizations.

Turn ticketing, membership, attendance, campaign, transaction, and guest behavior data into clearer reporting, operational dashboards, board-ready insights, and AI-assisted insights.

  • Sales reporting
  • Attendance trends
  • Membership insights
  • Guest behavior trends
  • Campaign performance

XTruLink

Integration and connectivity for the XTru platform.

Connect XTru to systems like Blackbaud Altru, Raiser’s Edge, and other nonprofit platforms so ticketing, membership, donation, constituent, and transaction data moves cleanly across your organization.

  • Blackbaud Altru connectivity
  • Raiser’s Edge connectivity
  • Constituent and household matching
  • Membership data sync
  • Order and transaction posting

See the XTru platform in action.

A 30-minute demo is the fastest way to understand how XTru fits your organization.